When do I pay for my pickup?
You can pay for the pickup at the time of the pickup with either credit card, check or Paypal. If you are unable to pay for the pickup at the time of service...
Thu, 20 Sep, 2018 at 10:28 AM
The volume of my pickup is less than what I was invoiced for
If you think you received an invoice for a pickup larger than what was actually piked up please send us an email to support@remoovit.com. We will review the ...
Tue, 20 Dec, 2016 at 2:39 PM
How do I change or cancel my pickup appointment?
You can change or cancel your pickup appointment up to 24 hours before it is due by clicking on the "Reschedule my appointment" or "Cancel my...
Tue, 20 Dec, 2016 at 2:39 PM
I am unsatisfied with my pickup, who should I contact?
We strive to always offer the best offer for our customers. If you are unsatisfied or would like to notify us of a problem or something we could do better pl...
Tue, 20 Dec, 2016 at 2:39 PM
Is there an extra fee for picking up donation items or donating those items?
The only costs incurred for picking up items for donation is the added volume to the total truck.
Tue, 20 Dec, 2016 at 2:45 PM
I need my items picked up from 2 separate locations. Does that require an additional fee or an additional pick-up?
If the second location is within 5 miles from your original pick-up location we add an additional $75 to your pick-up invoice. If the second locations pick-...
Tue, 20 Dec, 2016 at 2:49 PM
Do you offer weekend pickups and consultations?
Yes, we do pickups on Saturday mornings and afternoons.  We will soon start doing pickups Sundays as well.   Unfortunately at this time we do not do in...
Thu, 20 Sep, 2018 at 10:26 AM
How big is your truck?
We use a standard 24-foot box truck, similar to the one usually used by professional moving companies. It is a larger truck than the one you would typically...
Mon, 23 Jan, 2017 at 2:38 PM
Pickup Quick Tips
Packing Items Small items (plates, books, clothing) must be packed and ready to go when our pickup team arrives.  Unfortunately our team cannot help with p...
Tue, 9 May, 2017 at 3:29 PM