Help Desk

Dashboard 13

• Remoov Dashboard Registration
• What do the Dashboard statuses mean?
• How do I cash out?
• How do I request my donation receipts?
• I can’t log in to my Dashboard

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General 12

• How often and how are we notified of our items?
• Why should I use Remoov?
• What is Remoov?
• How do I keep track of the items that were collected?
• How does your process work?

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Selling, Donations and Recycling 24

• How do I receive payment for my items?
• When do I receive the donation receipts?
• What percentage of the sale price do I get?
• How do I know that you sold the item for the price that you said?
• Who gets the tax receipt for the donated items?

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Pickup 29

• Preparing for your pickup
• I want to add/remove items to my pickup
• Consignment Agreement
• Will you notify me before you arrive?
• Who will be picking up my items?

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Consultation 8

• Will I receive a notification before the consultant arrives?
• What is the purpose of the consultation?
• How long does the consultation take?
• Will you pick up my items during the consultation?
• Can I just submit photos for my consultation (virtual consultation)?

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Resources & Referrals 9

• Packing & Organizing Help
• Moving Companies
• Real Estate Brokers
• Senior Care Facilities
• Junk Hauling

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Partners 1

• Whose email should I have the account under? Mine or my clients?

Resale Guide 1

• Furniture

Moving Resources 2

• San Francisco
• Office and Commercial