Dashboard

Questions about using the Remoov Dashboard

Remoov Dashboard Registration
Congratulations! You’ve just completed your Remoov pickup – the easiest way to reclaim your space and obtain value for your items. Now you can sit back an...
Fri, 23 Dec, 2016 at 12:48 PM
What do the Dashboard statuses mean?
Dashboard Statuses As your items get sold and donated you will see their status updated on your Dashboard. Here is a brief description of what the diffe...
Mon, 9 Jan, 2017 at 5:30 PM
How do I cash out?
When you first log in to your Dashboard you will see two boxed: Balance Due: this is the amount that you are owed from the sales ...
Tue, 1 Nov, 2016 at 3:08 PM
How do I request my donation receipts?
To request receipts for the items that have been donated please email us at [email protected]  Some donation organizations require us to do manual rec...
Tue, 1 Nov, 2016 at 3:12 PM
I can’t log in to my Dashboard
If you are unable to log in to your Dashboard it is likely one of two reasons: You are using an incorrect password You are using the incorrec...
Tue, 1 Nov, 2016 at 5:02 PM
I see a notification of a pending balance when I log on
After we complete your pickup you need to complete the payment of your pickup fee before you can see the status of your items.  If when you log on you see...
Mon, 9 Jan, 2017 at 5:29 PM
How do I request an item to be returned?
You can only request items that we still have for return.  That means that items that have been sold, donated, and discarded can no longer be returned.  ...
Mon, 9 Jan, 2017 at 5:29 PM
Report an item that does not belong to you
If you see an item on your Dashboard that does not belong to you please let us know so that we can assign it to the appropriate owner.  To report the item p...
Fri, 23 Dec, 2016 at 1:33 PM
What are the items in the End of Consignment page?
Items collected on Consignment have a 90-day resale period.  Once this period expires you will receive a notification asking you what you'd like to do ...
Mon, 9 Jan, 2017 at 5:22 PM
How long does it take to see my items in the Dashboard?
It usually takes up to 10 days for our team to process all your items and have them appear in your Dashboard. If after this time you see that items are miss...
Mon, 9 Jan, 2017 at 5:24 PM