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Knowledge base
FAQs & Resources
Dashboard
13
Remoov Dashboard Registration
What do the Dashboard statuses mean?
How do I cash out?
How do I request my donation receipts?
I can’t log in to my Dashboard
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General
12
How often and how are we notified of our items?
Why should I use Remoov?
What is Remoov?
How do I keep track of the items that were collected?
How does your process work?
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Selling, Donations and Recycling
24
How do I receive payment for my items?
When do I receive the donation receipts?
What percentage of the sale price do I get?
How do I know that you sold the item for the price that you said?
Who gets the tax receipt for the donated items?
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Pickup
29
Preparing for your pickup
I want to add/remove items to my pickup
Consignment Agreement
Will you notify me before you arrive?
Who will be picking up my items?
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Consultation
8
Will I receive a notification before the consultant arrives?
What is the purpose of the consultation?
How long does the consultation take?
Will you pick up my items during the consultation?
Can I just submit photos for my consultation (virtual consultation)?
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Resources & Referrals
9
Packing & Organizing Help
Moving Companies
Real Estate Brokers
Senior Care Facilities
Junk Hauling
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Partners
1
Whose email should I have the account under? Mine or my clients?
Resale Guide
1
Furniture
Moving Resources
2
San Francisco
Office and Commercial