How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
FAQs & Resources
Remoov Dashboard Registration
What do the Dashboard statuses mean?
How do I cash out?
How do I request my donation receipts?
I can’t log in to my Dashboard
View all 13
How often and how are we notified of our items?
Why should I use Remoov?
What is Remoov?
How do I keep track of the items that were collected?
How does your process work?
View all 12
Selling, Donations and Recycling
How do I receive payment for my items?
When do I receive the donation receipts?
What percentage of the sale price do I get?
How do I know that you sold the item for the price that you said?
Who gets the tax receipt for the donated items?
View all 24
Preparing for your pickup
I want to add/remove items to my pickup
Will you notify me before you arrive?
Who will be picking up my items?
View all 29
Will I receive a notification before the consultant arrives?
What is the purpose of the consultation?
How long does the consultation take?
Will you pick up my items during the consultation?
Can I just submit photos for my consultation (virtual consultation)?
View all 8
Resources & Referrals
Packing & Organizing Help
Real Estate Brokers
Senior Care Facilities
View all 9
Whose email should I have the account under? Mine or my clients?
Office and Commercial